I had a problem installing my old HP Laserjet 4P printer that I can only access thru an old laptop’s parallel port (remember those giant cables!). Could not do it. Luckily Google search is so powerful, found help right away. However, the page is on a Microsoft help forum. I can certainly understand the page, but how can the “normal” end user do so? I don’t think most can. In fact, the page doesn’t really spell out how to perform the alternative process. It’s an arcane ‘trick’ to install the correct 64bit driver, which then allows the network printer (32 bit driver?) to be installed.
With the billions Microsoft makes you’d think someone could take that information on the page and generate a solutions page, giving step by step instructions. Or what ever happened to all that Bayesian Help System super technology? Anytime I use the troubleshooter, its helpless.